Be that bro for someone, you might save a life.
IED(EDS) sufferer and spectrum surfer. You probably won’t like what I have to say.
Be that bro for someone, you might save a life.
This is incorrect. On your first call to nearly any customer service you are getting a script reading grunt that literally will lose their job if they go off script.
You will need to go through the script regardless.
What the ACTUAL trick is convincing the script reading grunt that this is critical enough to escalate to a tier2 helpdesk rep.
THAT’S when the real actual problem solving happens.
Not yelling at all is a good step, an even better step is to open immediately with “Hey I know it’s not your fault, and you just work there, but I’ve been tearing my hair out over this for blah blah blah.”
3 decades behind the phone has taught me this one thing: Let them vent, they’re not mad at you.
Also: Some people simply cannot be helped.
CEO kids don’t go into IT, they go into sales and marketing
No commission in IT
COMPUTER IS BROKE!11!!!11one!
I like it because it’s short and to the point. At first it grated on me but now I use it myself unironically on occasion.
There are probably less than 5 emails in our internal helpdesk queue this month that WEREN’T marked as urgent.
Urgent problems this month include: ‘The glare from my kitchen window washes out my laptop screen’, ‘How do I change the color of my folders icon?’ and ‘Client reports hearing faint mumbling from their org’s landing page’
I handled the last one personally, she had a forgotten tab with a looping podcast playing on very low for the last few days.
When EVERYTHING is urgent, NOTHING is urgent.
Marketing is psychological witchcraft posing as hard science
That’s not fair to this dude, is face is a face of shock from wonder, not outrage.
Honestly, we need more genuine emotion like this on the internet.
But that said, yeah, regressives are the queens of pearl-clutching for no reason.
“Uncle Cletus’s 400 grit toilet paper”
Are you tired of those ‘woke’ and cushy liberal toilet paper made from weak and pansy processed cellulose? Try Uncle Cletus’s proprietary silicon carbide formula enhanced with sand sourced from All American beaches! Now you can show your patriotism by bleeding red from the ass during every trump-approved toilet visit
What the fuck even is ‘liberal corporate culture’?
Corporate culture everywhere is 100% regressive hierarchies.
Almost everyone who’s ever known him for more than 20 minutes knows he’s a raging narcissist without the actual smarts to back it.
any real colonization will be corporate sponsored and whatever is built there will be the most urban hellscape you can imagine.
You really don’t understand how many millions of hours of human effort force updates have destroyed.
Yes, there should always be, ESPECIALLY IN CORPORATE ENVIRONMENTS, a point where the client can vet and approve the update.
This recent Crowdstrike problem is proof of it. You LITERALLY witnessed proof as 1/4 of the world basically shut down for the day. This would have been avoided in many cases if the update was vetted by the local IT teams.
And they want 11 to be the last one…
To Microsoft, being an automatic ad platform is WHY they consider it better than 10. They have zero incentive to release an OS that doesn’t ad spam or datamine you.
Pretty fucking annoying I had to come halfway down the responses to see this.
Lemmy is becoming like what reddit turned into in 2016, no more top level actual discussion, just memes and shitposts burying the real info.
conservative rhetoric is destructive to the fabric of society, everything they touch withers in a weird, sick way.